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Appointments must be canceled or rescheduled at least 48 hours prior to the scheduled appointment time.

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All cancellations and rescheduling requests must be completed directly through the online booking system by the client. Requests made through text message, email, social media, voicemail, or any other form of communication do not constitute an official cancellation or reschedule.

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The online booking system will not permit cancellations or rescheduling requests within 48 hours of the scheduled appointment time. Clients are solely responsible for managing their appointments within the required timeframe.

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Clients are permitted up to two appointment reschedules. After the second reschedule, future appointments may require full payment at the time of booking.

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Failure to cancel or reschedule within the required 48-hour notice period may result in forfeiture of the deposit. No-call, no-show appointments will result in forfeiture of the deposit and may require full payment for future appointments.

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By booking an appointment, clients acknowledge and agree to these terms.